I came home today… exhausted from a short but stressful week so far.
My goal: Be drunk and/or asleep by 9:00 pm, on the couch, in front of the TV watching a good reality show (that’s all that seems to be on TV this summer).
But, my Direct TV unit is having problems. I don’t know what the fuck is wrong with it (yes, I’m drunk almost) because it won’t tell me, but every time I turn it on, it give me a error message that says:
Your Internet terminal needs to be repaired of replaced before you can connect to MSN TV service.
Call RCA/Thompson customer service at 1-800-722-9599.
So, I called them.
The dumb CSR on the line asked me a bunch of stupid questions like:
“Does the phone line connected to your Direct TV unit work?” (It’s the same line I’m calling her on).
“Do you hear clicking noised on the line when your unit tries to dial MSN?” (I’m thinking, I dunno lady, I’m not picking up the phone to see if the modem in the unit works).
All the while, I’m thinking she’s going to have me reset the unit to see if that fixes it…
Then she finished the call with:
“Please unplug the unit for 5 minutes, then call us back if it still doesn’t work”
I was right (she was telling me to reset the unit).
So, I did. Guess what?
It still doesn’t work… so I called them back, and of all the pissy things to do in the world:
They’re closed until tomorrow morning.
Figures… It is a microsoft product.
update: If you’re tired of DirectTV but like the convenience of Satellite TV, then I’d highly recommend Dish Network. Dish Pronto is offering a great deal right now: Get a FREE DISH Network satellite TV system with DVR & HDTV plus FREE install with DishPronto – click here